Steve Parkinson
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Use your WiFi for COVID-19 Track & Trace
You can instantly convert your WiFi login page to a COVID-19 Track & Trace tool. Simply enable the option using the Multistep Marketing widget, and customize. Adding Track & Trace Here's the full...
Adding another account user
You can easily delegate roles to your team by inviting them to the Fydelia platform. This allows you to provide access to splash page management to your marketing team, so that they can manage prom...
External Captive Portal with OC200 V1.2.3
In order for the External Captive Portal feature to correctly work on the OC200, we have found that you will need to be running V1.2.3 (Controller version 3.2.12). We have a TPLink community foru...
Reports
How to download your customer marketing data 1. Hover mouse pointer over VISITORS and click on REPORTS 2. Click on DOWNLOAD VISITOR DATA 3. By clicking on EXPORT you will download the rep...
WiFi Pass overview
About Monetize your WiFi by offering your guests self-service paid access to the internet, with Fydelia's WiFi Pass system. Video HowTo Watch our YouTube How-To to get started quickly: Secure paym...
Download VisitSafe Track & Trace data
Fydelia's VisitSafe Track & Trace system ensures that customer data is available for a maximum of 21 days. Follow these steps to download the data in VisitSafe-compatible CSV format: 1) Go to REPOR...
Add VisitSafe Track & Trace to your splash page
Adding Track & Trace to your splash page could not be simpler. Just follow these steps: 1) Add the MultiStep marketing widget to your splash page 2) Click EDIT on the widget menu 3) Enable Visit...
Using RADIUS with Fydelia
Fydelia supports RADIUS authentication. You will receive username/password (and the RADIUS secret if applicable) when your account is created. RADIUS server details: DNS uk.radius.fydelia.com ...
How to add a background slider with zoom effect to your guest WiFi splash page
In this demonstration we’ll see how to add and customise a background image slide show with zoom effect.
Send customer WiFi data in real time to your MailChimp email marketing platform
In this demonstration we will see how to easily connect your Fydelia account to your MailChimp marketing automation platform.